Human Resource Factors and Their Influence on Performance in Public Health Facilities in Kericho County, Kenya

Abstract

Effective human resource management is critical to the performance of public health facilities, especially in low- and middle-income countries. This study examined the influence of human resources on performance in selected public health facilities in Kericho County, Kenya. A cross-sectional descriptive research design was adopted, and data were collected from 159 respondents including healthcare workers and facility administrators. Stratified random sampling ensured representation across facility types. Quantitative data were analyzed using SPSS Version 27. Descriptive statistics and linear regression were used to establish the nature and strength of the relationship between human resource factors and facility performance. Results showed a statistically significant positive relationship between human resource practices and health facility performance (β = 0.472, p < 0.001). Key predictors included staff motivation, continuous professional development, job satisfaction, and staffing adequacy. The study concluded that investment in human capital significantly enhances service delivery. Recommendations include targeted training, better staff retention policies, and embedding performance-based management systems in public health institutions.