Factors Determining Successful Adoption of Internet of Things (IoT) in University Libraries: A case of Catholic University of Eastern Africa Library
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Date
2023-08Author
Maina, John
Gichohi, Paul Maku
Muriira, Lawrence Mwenda
Type
ArticleLanguage
enMetadata
Show full item recordAbstract
The potential of Internet of Things technology to enhance operational efficiency and
effectiveness has been recognized across various sectors. However, its adoption in Kenyan
university libraries remains limited. The primary aim of this study was to examine the factors
that contribute to the successful adoption of Internet of Things (IoT) technology at the Catholic
University of Eastern Africa library. The ultimate goal was to identify these factors and provide
recommendations for best practices in implementing IoT in the library setting. The Unified
Theory of Technology Acceptance and Use served as the guiding framework. Utilizing a
descriptive survey research design, this study focused on a target population of seven section
head librarians and five hundred library patrons. Employing a qualitative approach, data was
collected through interviews with a purposively selected university librarian, five section head
librarians, and six focus group discussions (7 each), involving simple randomly sampled library
patrons. Document analysis was also conducted. Content analysis and thematic categorization
were used for data analysis. The study found that IoT adoption in CUEA libraries is limited by
infrastructure challenges, training gaps, and organizational barriers. Robust infrastructure, user
acceptance, staff training, and organizational support are key success factors for IoT adoption.
The study recommends that CUEA libraries should partner with university departments to
allocate resources for IoT implementation and establish training programs to enhance staff
skills. The university administration should support libraries by removing organizational
barriers, facilitating budgets, and creating a conducive environment for seamless IoT
integration. Implementing these recommendations will enhance knowledge management
capabilities and contribute to research and learning environments. This study's novelty lies in
its focus on university libraries and its actionable recommendations for improving operations
and services through IoT technology.
Publisher
International Journal of Professional Practice