http://repository.kemu.ac.ke/handle/123456789/6 2026-04-15T07:22:09Z 2026-04-15T07:22:09Z Njagi, Sheilla Kawira http://repository.kemu.ac.ke/handle/123456789/2281 2026-04-13T13:36:04Z 2025-03-01T00:00:00Z

Influence of Strategy Implementation on Organizational Performance of The County Government of Tharaka Nithi, Kenya Njagi, Sheilla Kawira Strategy implementation involves translating strategic plans into actionable steps to achieve organizational objectives. The enactment of the Kenyan Constitution in 2010 introduced a decentralized governance system, requiring counties to engage in structured pre-budget planning. The County Government Act of 2012 mandates the formulation of key plans, including the County Integrated Development Plan (CIDP), County Sectoral Plans, County Spatial Plans, and County Performance Management Plans. This study investigates the influence of leadership styles, organizational structure, organizational culture, and financial resource availability on strategy implementation and organizational performance in Tharaka Nithi County Government, Kenya. The study was anchored on the McKinsey 7S framework, Higgins 8S framework, and the Resource-Based View theory. A descriptive research design was adopted, targeting a population of 160 employees, from which 114 respondents were selected using stratified random sampling. Data collection was conducted through questionnaires, and a mixed-methods approach was used in data analysis. Qualitative data underwent content analysis, while quantitative data was analyzed using descriptive statistics (frequencies, percentages, mean, and standard deviation) and inferential statistics, including regression analysis via SPSS. Findings were presented in tables and narratives. Regression analysis revealed that β of 0.593 and p of 0.001between resource availability and perforamnce, a β of 0.686 and p of 0.001between leadership styles and perforamnce, a β of 0.454 and p of 0.001between organizational structure and perforamnce, and β of 0.807 and p of 0.001between organizational culture and performance. The study concludes that leadership , resource allocation, organiztaional structured and culture significantly and positively influenced performance of the county government of Tharaka Nithi. The study recommends sustained investment in personnel, financial support, procurement optimization, and machinery maintenance to enhance project execution. Leaders should emphasize ethical practices, invest in conflict-resolution training, delegate responsibilities effectively, and implement fair reward systems. Additionally, streamlining the organizational structure can improve communication, collaboration, authority clarity, and participative decision-making. Strengthening shared values, fostering innovation, enhancing employee engagement, and promoting open communication will further improve organizational culture, ultimately driving better performance within the county government.

2025-03-01T00:00:00Z Diba, Bilinga Kosi http://repository.kemu.ac.ke/handle/123456789/2280 2026-04-13T08:45:33Z 2025-10-01T00:00:00Z

An Assessment of Eco-Friendly Digital Records Management Practices for Promoting Environmental Sustainability: A Case Study of the Marsabit County Teaching and Referral Hospital Diba, Bilinga Kosi Environmental sustainability is a growing global concern, driving institutions to adopt eco-friendly practices in their daily operations. This study examined how paperless communication, digital archiving, cloud storage, and e-waste management contribute to sustainability at Marsabit County Teaching & Referral Hospital (MCTRH). Anchored on the Green Information Technology (Green IT) theory, a descriptive survey design was applied. Data were collected from 117 staff members through structured questionnaires and from three top managers via key informant interviews. Random sampling was used for staff, while key informants were purposively selected. Quantitative data were analyzed using descriptive statistics, and qualitative insights were thematically analyzed. Instrument validity was ensured through expert review and pre-testing, and reliability confirmed with Cronbach’s Alpha values above 0.7. The study achieved a 97% response rate. Results indicated that paperless communication is moderately adopted, cutting paper use and costs while supporting sustainability. Digital archiving improved accessibility and reduced physical storage needs, though adoption was inconsistent. Cloud storage enhanced collaboration and accessibility, offering strong sustainability benefits despite infrastructural challenges. E-waste management practices were partial, signaling the need for structured recycling and safe disposal. Other initiatives, including solar energy, green campaigns, and electronic medical records, were evident though unevenly adopted. The study concludes that eco-friendly digital records management significantly fosters environmental sustainability among healthcare. It recommends stronger policies to institutionalize paperless communication, investment in reliable archiving and cloud systems, and robust e-waste management frameworks. These findings contribute to the growing body of knowledge on sustainable healthcare management while offering practical implications for policymakers and administrators aiming to integrate green technologies into health information systems.

2025-10-01T00:00:00Z Kusha, Biqa Boru http://repository.kemu.ac.ke/handle/123456789/2251 2026-03-06T09:41:02Z 2025-08-01T00:00:00Z

Effect Of Index-Based Livestock Insurance and Financial Resilience Among Pastoralists in Borana Community, Southern Ethiopia Kusha, Biqa Boru Pastoralists living in areas prone to climate shocks and market fluctuations, such as those in the Borana community of Southern Ethiopia, depend primarily on livestock for their livelihoods. This heavy reliance makes them particularly vulnerable to economic and environmental disruptions. Index-Based Livestock Insurance (IBLI) has been developed as a financial innovation to address these vulnerabilities. Unlike traditional indemnity-based insurance, IBLI provides payouts based on objective indices, such as satellite-derived vegetation cover and rainfall levels, eliminating the need for individual livestock loss assessments. This approach ensures timely compensation, enabling pastoralists to preserve their herds, recover from climate shocks, and maintain economic stability through income diversification and reinvestment strategies. This study assessed the effect of IBLI on the financial resilience of pastoralists in Borana. Four key constructs were examined: risk management, income diversification, asset preservation, and economic empowerment. The research was anchored in Prospect Theory, Modern Portfolio Theory, Social Capital Theory, and the Sustainable Livelihoods Approach, offering a multi-dimensional understanding of how financial tools can enhance resilience through improved decision-making, asset management, and social cooperation. A descriptive research design was employed, targeting a population of 24,560 pastoralists. Using Yamane’s formula, a sample size of 394 was determined and allocated proportionally across various districts using simple random sampling. Structured questionnaires with both closed and open-ended items were used to collect data. A pilot test was conducted to assess the instrument’s validity, and Cronbach’s alpha was employed to measure internal consistency, with a threshold of 0.7 considered acceptable. Data analysis was performed using SPSS version 25.0, with both descriptive and inferential statistical techniques, including frequencies, means, standard deviations, percentages, and regression analysis. Out of the 394 targeted participants, 372 successfully responded, yielding a 95.4% response rate, which confirmed data reliability. The findings showed that 79% of respondents believed IBLI significantly reduced financial losses during droughts, thereby preventing distress livestock sales. 74% reported that the insurance contributed to income diversification, with payouts helping them invest in alternative livelihoods. In terms of asset preservation, 81% indicated that IBLI protected their livestock assets during adverse weather events, allowing them to rebuild herds and continue income-generating activities. Additionally, 67% acknowledged the role of IBLI in enhancing economic empowerment, particularly through support for cooperative management, financial inclusion, and market engagement. Regression analysis revealed a strong positive correlation (R = 0.816) between IBLI and financial resilience, indicating that the insurance scheme has a significant and measurable effect on improving the financial security of pastoral households. The study concludes that IBLI plays a critical role in enhancing financial resilience among pastoralists in Borana. It recommends expanding IBLI access, launching awareness campaigns, subsidizing insurance premiums, and integrating IBLI with local savings and credit groups to increase participation and effect. These recommendations aim to support broader efforts in climate adaptation, financial inclusion, and the sustainable development of livestock-reliant communities. Future research should explore the long-term effects of IBLI on poverty reduction, as well as the potential of digital financial technologies to improve outreach and transparency. Comparative studies assessing IBLI alongside other resilience strategies would provide further insights for policy and programming in vulnerable pastoral regions.

2025-08-01T00:00:00Z Kalthum, Abdullahi Nuna http://repository.kemu.ac.ke/handle/123456789/2250 2026-03-06T09:37:33Z 2025-07-01T00:00:00Z

Effect Of Foreign Exchange Risk Management on Financial Performance of Flower Firms in Meru County, Kenya. Kalthum, Abdullahi Nuna Kenya's flower industry is a vital sector that contributes significantly to the nation's income generation through exports, but it has faced a gradual decline over the past five years, affecting its performance.Earlier research on the relationship between foreign exchange risk management and company performance has highlighted various gaps that require further exploration. As a result, the main objective of this research is to assess how foreign exchange risk management affects the financial performance of flower businesses in Meru County, Kenya.The study is anchored in the Theory of Rational Expectations, the International Fisher Effect Theory, and frameworks from New Institutional Economics. The investigation sought to achieve its aims by utilizing an explanatory research approach, focusing on the leading flower enterprises in Timau, Meru County for a duration of three years (2020 – 2022). Surveys with both open-ended and closed-ended questions were used to collect primary data, while structured tables were used to collect secondary data.The study targeted 158 managers from five well-known firms: P.J Dave Rising Sun Timau Farm, Batian Flowers, Upendo Flowers, Tambuzi, and Uhuru Flowers. This management group consisted of accountants, export managers, and operational managers, all of whom play a crucial role in the creation, selling, and exporting of their flower products. Given the relatively compact size of the study group, a complete census of all 158 participants was conducted. Upon data collection, SPSS software version 27 facilitated the extraction of descriptive statistics and the execution of multiple linear regression analyses to assess the research hypotheses. The hypotheses were tested using multiple linear regression analysis, and mean values and standard deviations were computed using descriptive statistics. The results were then organized into summaries, detailed reports, and frequency distribution tables. The analysis of multiple regression indicated that the R^2 value stood at 0.727, suggesting that the variables related to managing risks from foreign exchange accounted for 72.7% of the changes in the financial outcomes of the floriculture businesses in Timau Meru county. The research further indicated that effective handling of transaction risk, economic risk, and Net Exposure Management associated with foreign currency significantly impacted the financial results of these businesses in Timau Meru county, evidenced by significant values less than 0.05 and coefficients of 0.44, 0.201, and 0.330, respectively. On the other hand, the management of translation risk from foreign exchange showcased a positive, yet not significant, association with financial performance, demonstrated by a p-value of 0.314 and a coefficient of 0.085. The results indicate that the financial performance of floriculture businesses in Timau Meru county is positively impacted by the management of foreign currency risk. Consequently, it is recommended for these businesses to employ a diversified approach towards hedging against foreign currency risks, rather than relying on a singular technique.

2025-07-01T00:00:00Z Gitonga, Nkuene Diana http://repository.kemu.ac.ke/handle/123456789/2248 2026-03-06T09:33:34Z 2025-01-01T00:00:00Z

Influence Of Reward Management Practices on Employee Performance in Technical Training Institutions in Meru County, Kenya Gitonga, Nkuene Diana Employee performance is pivotal for organizational success, driving strategic objectives, competitiveness, and productivity. Effective performance is influenced by individual characteristics, organizational policies, leadership, and workplace conditions, with reward management practices standing out as crucial. This study sought to investigate the influence of reward management practices and employee performance in technical training institutions in Meru County, Kenya. The study objectives were to establish the influence of financial rewards, recognition-based rewards, career development opportunities and workplace support have on employee performance. The research was underpinned on equity theory, Herzberg's two-factor theory, expectancy theory, and social exchange theory. The research employed a descriptive design. A simple random selection method was employed, targeting a population of 890 employees, from which a sample of 276 was selected. Data was collected by a self-administered questionnaire. A pilot test was performed to evaluate the reliability and validity of the research instrument. The data analysis utilized descriptive statistics, correlation, and multiple regression analysis. Qualitative data were examined by content analysis. The results indicated that all assessed reward management practices positively and significantly impacted employee performance. Among the management practices, workplace support exerted the most significant impact, succeeded by career development opportunities, recognition-based rewards, and financial rewards. The research determined that reward management approaches substantially enhance employee performance in technical training institution. The results underscore the necessity for institutions to establish equitable and transparent financial compensation systems, introduce significant recognition-based rewards, offer organized career advancement possibilities, and cultivate a friendly workplace atmosphere. These strategies augment employee motivation, engagement, and productivity, hence facilitating the institutions' operational success. The report offers guidance for policymakers and institutional leaders on the design and implementation of successful compensation systems to improve employee performance. It advocates for the continual assessment and modification of reward management strategies to align with employee requirements and company objectives. Future research ought to investigate the enduring impacts of incentive systems on employee retention and organizational success, alongside the effects of cultural and demographic variables on reward choices.

2025-01-01T00:00:00Z Gakii, Richard Betty http://repository.kemu.ac.ke/handle/123456789/2240 2026-03-05T11:38:25Z 2025-09-01T00:00:00Z

Influence Of Parental Involvement on Learners’ Academic Performance in Junior Schools in Imenti North Sub County, Meru County, Kenya Gakii, Richard Betty The Kenyan Competency-Based curriculum has continued to demand a lot of parental involvement in children’s education for better performance. However, the academic performance of learners in junior schools has been low while, the extent to which academic performance of junior learners is influenced by different parameters of parental involvement is not clear. This study aim was to evaluate the influence of parental involvement on the academic performance of learners in junior schools in Imenti North Sub-County, Meru County. The specific objectives were to assess parents’ provision of basic needs, parents’ participation in school meetings; academic and homework supervision and involvement in school decision-making on the academic performance of learners in junior schools in Imenti North Sub-County. The study was informed by the Epstein’s Model of Parental Participation. It also employed a descriptive survey research design. The research targeted 26 head-teachers, 26 class-teachers, 1170 JS learners and 1170 parents totaling to 2392. A sample size of 158 consisting of 8 head-teachers, 8 class teachers, 71 learners and 71 parents in Imenti North Sub-County facilitated the research. A Stratified sampling procedure was used sample schools from two strata and simple random sampling was adopted to obtain learners and parents’ participants. The head-teachers and class teachers from each sampled school included using purposive sampling. Data was gathered using questionnaires, interview guide and focus group discussion. Piloting of the research tools was done at Tigania west sub county, Meru County. Data validity was ensured by checking construct, content and face validity, while reliability by computing Cronbach alpha values where an alpha value of 0.7 or greater than indicated reliability. Quantitative data was analyzed using SPSS version 26. Thematic analysis was utilized to analyze the qualitative data. Quantitative findings were presented using tables and figures. For the qualitative data, narration was adopted. The study noted that provision of basic needs was necessary for realizing learners’ performance. Better communication strategies, leadership styles that encourage parent involvement in meetings and parents’ education are also major support systems to child’s education. The study recommends the government to provide learning resources, facilities and healthcare strategy to address the threat to the provision of basic necessities. Also, NGOs and Churches to intervene to support school food program. JS head-teachers should strengthen communication by speaking the needfulness of meetings, timely relaying the messages, establish how parents will be engaged, participate and give feedback concerning what is discussed in the meetings. The findings implicate junior school policies, best-practices, guidelines and measures to guide parent retooling, heads participatory leadership styles, comprehensive communication strategies and diversifying avenues of parent involvement.  

2025-09-01T00:00:00Z Chepkurui, Kibos Jane http://repository.kemu.ac.ke/handle/123456789/2239 2026-03-05T09:14:53Z 2025-09-01T00:00:00Z

The Relationship Between User Education and Undergraduate Students’ Perception of University Libraries in Meru County Chepkurui, Kibos Jane In the context of rapid technological advancements, information digitization, and the increasing availability of e-resources, effective user education has become crucial for enabling students to navigate and utilize university library resources. Despite these advancements, the two university libraries in Meru County, Kenya, have experienced suboptimal usage, potentially due to students' perceptions of the library. This study aimed to investigate the impact of user education programs on undergraduate students' perceptions and consequently library usage. The research was guided by objectives focusing on the types of user education programs offered, the extent of student participation, students' perceptions of the quality of these programs, and the barriers affecting user education. The literature was reviewed based on the research objectives. The study employed descriptive statistics and was anchored on the Expectancy-Confirmation Theory by Richard L. Oliver. The study was conducted in Meru County, focusing on two chartered universities: Kenya Methodist University (KeMU), a private university and Meru University of Science and Technology (MUST), a public university. The study employed descriptive statistics. The target population was 6138 first-year undergraduate students enrolled in the academic year 2023/2024. The study employed stratified sampling techniques based on academic schools. The study used Krejcie and Morgan (1970) table to determine the sample size, which was 364 students. The researcher purposively sampled a total of 12 out of 46 library staff. Data was collected from students using questionnaires and interviews for the staff. Pretesting of research instruments was done at Mount Kenya University, Meru Campus. Permission to collect data was sought from the National Commission for Science, Technology, and Innovation (NACOSTI). The computation of descriptive statistics was in the form of mean, mode, median, percentages, and standard deviation. The findings were presented using descriptive tables, figures, and narratives for ease of understanding the results. The findings revealed that library orientation and instruction sessions had high participation rates and were considered effective by the majority of students. Active participation in ongoing user education sessions was moderate, indicating that there was potential for improvement in terms of student involvement. Students generally had positive perceptions of the quality of user education programs. The programs were seen as significant to their educational pursuits, with high satisfaction levels regarding the relevance and adequacy of the resources provided. Barriers to user education included inadequate session time allotment and a lack of current digital resources. Recommendations include increasing the duration and frequency of user education sessions, updating digital resources, and utilizing promotional techniques such as social media for broader outreach. Future research could explore the long-term impact of user education on academic performance. This study contributes new insights into the relationship between user education and library perception, highlighting the importance of tailored educational interventions in enhancing library usage.

2025-09-01T00:00:00Z Faith, Majau Nkatha http://repository.kemu.ac.ke/handle/123456789/2236 2026-03-05T08:53:03Z 2025-09-01T00:00:00Z

Analysis Of Select Determinants of Job Satisfaction Among Tutors in Technical Training Institutions in Meru County, Kenya Faith, Majau Nkatha The contribution that tutors make towards the imparting knowledge and skills to students is paramount. That notwithstanding, there has been an acute shortage of qualified tutors in Kenyan technical training institutes due to poor satisfaction with their roles. The purpose of this study was to conduct an analysis of select determinants of job satisfaction among tutors in technical training institutions in Meru County, Kenya. The specific objectives were to examine the influence of learning facilities, remuneration, promotion, and tutors’ recognition, on job satisfaction of tutors in technical training institutions in Meru County, Kenya. The study was guided by two theories which include the Herzberg two-factor theory and the expectancy theory. Further, cross-sectional research design was administered in the consideration of collecting data from various participants such as principals, HR managers, departmental heads and tutors at one single point in time. The study targeted 7 TTIs in Meru County, involving 261 tutors, 7 principals, 14 HR managers, and 40 HODs. Using purposive and random sampling, it selected 7 principals, 7 HR managers, 36 HODs, and 158 tutors, with Yamane’s formula guiding the sample size determination. The study used questionnaires and interviews to gather data from tutors, department heads, principals, and HR managers in Technical Training Institutions (TTIs), with a pilot study at Chuka Technical College. It assessed reliability and three types of validity, analyzed data using SPSS and thematic analysis, and found that learning facilities enhanced tutor satisfaction. However, ICT infrastructure was lacking, pay was only sufficient for basic needs, and promotion policies caused dissatisfaction. The study recommended improved ICT infrastructure, stable pay frameworks, inclusive promotion policy revisions, and support for tutor research. Future studies should include universities to broaden findings.

2025-09-01T00:00:00Z Brenda, Lalampaa Senewa http://repository.kemu.ac.ke/handle/123456789/2228 2026-02-27T15:04:58Z 2025-09-01T00:00:00Z

Influence Of Strategic Management Drivers on Organizational Performance of Non-Governmental Organizations in Samburu County, Kenya Brenda, Lalampaa Senewa The organizational performance of Kenyan NGOs has been negatively affected by an overall increase in expenditures, a decline in funding, and declining employment opportunities. The general objective was to investigate the influence of strategic management drivers on the organizational performance of non-governmental organizations in Samburu County, Kenya. The specific objectives were to examines the influence of organizational culture, competencies of employees, management structure, and donor fund management on the organizational performance of non-governmental organizations in Samburu County, Kenya. The resource-based view theory, agency theory, and contingency theories were the main theories of the study. The study employed a descriptive research design targeting 81 NGOs in Samburu County, involving 66 directors, 89 operations managers, and 107 program coordinators was selected through simple random sampling. A pilot study involving 8 NGOs in Laikipia County tested the research tools. Validity was assessed through content, criterion, and construct validity, while reliability was measured using the Cronbach alpha coefficient. Data analysis included descriptive statistics (frequencies, percentages, means, and standard deviations), Pearson correlation, and multivariate regression, with results presented through model summaries, ANOVA, and regression coefficients. The findings reveal that while NGOs in Samburu promote staff diversity (92% agreed) strong work values (90% agreed), policy frameworks (89% agreed, 40% agreed), and cost control (86% agreed), they struggle with internal communication (89% disagreed), limited staff interaction (89% disagreed), lack of managerial respect (92% disagreed), and absence of funding models (86% disagreed). Hypothesis testing showed all four predictors significantly influenced NGO performance: organizational culture (β=0.251, p=0.002), employee competencies (β=0.433, p=0.017), management structure (β=0.516, p=0.004), and donor fund management (β=0.354, p=0.022). Management structure had the strongest impact, followed by employee competencies, donor fund management, and lastly, organizational culture. It is thus recommended that to enhance organizational culture, the management develop structural policies that will determine the flow of information from the management to the staff. On the established management structures, the recommendations are that there should be a consensus developed by both the management and staff on their interaction. The study recommends that NGOs need to restructure their funding models to include own-source revenue from established income-generating projects. The attention of the study was drawn to NGOs in the ASAL region, like Samburu County. Other studies could consider other ASAL regions like Mandera, Garissa, Isiolo, and Turkana with the aim of establishing how strategic management drivers enhance performance.  

2025-09-01T00:00:00Z Martin, Kirimi Mwongera http://repository.kemu.ac.ke/handle/123456789/2226 2026-02-27T12:35:28Z 2025-09-01T00:00:00Z

Effect Of Strategic Implementation on Organizational Performance of Commercial Banks in Meru County, Kenya Martin, Kirimi Mwongera An increment of non-performing loans within the commercial banks, have negatively affected the implementation pace of new strategies in branches such as in Meru. The general objective was to examine the influence of strategic implementation on organizational performance of commercial banks in Meru County, Kenya. The specific objectives were to evaluate the influence of resource allocation, strategic alignment, process development and change management on organizational performance of commercial banks in Meru County, Kenya. The four theories of the study are theory of management by objectives, theory of change, resource-based view theory, and institutional theory. Descriptive research design was used to collect data from 19 registered commercial banks in Meru County, as the unit of observation. The respondents were 19 branch managers, and 152 banking staff. In determination of samples, the study used purposive to sample 19 managers and simple random method to sample 91 staff. The study conducted a pilot study in two microfinance banks which are Faulu and Kenya Women Micro finance institutions. Questionnaires were analyzed using SPSS to generate descriptive and multivariate analysis. The interview results will be analyzed by thematic method. The correlation coefficient indicated that resource allocation, strategic alignment, process development, change management had a positive influence on organizational performance. The recommendations on resource allocation are that senior management should ensure that there is impartiality in organizational politics to minimize its interference with even resource distribution among the commercial banking departments. On strategic alignment, the bank management could consider including strategy alignment as an area of concern in the mentorship programs in place. On process development, the commercial bank’s management could consider sensitizing the issue of cyber management within the banking departments. On change management, the management should strengthen its policy framework that ensures that the staff are accorded a chance to be involved in strategic formulation.

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