| dc.description.abstract | Burnout is a result of the vulnerability of workers in developing nations to occupational
stressors in their specific institutions. Emotional exhaustion is a common side effect of
workplace stress that inhibits employees from fully enjoying their work. Personality issues
provide viewpoints on burnout and employee engagement. Due to their incorrect working
hours, this scenario is hurting the type of information services provided by university
librarians. As a result, the quality of information services has decreased, particularly at
libraries at higher education institutions in Kenya's coastal region. The aim of this study
was to determine and illustrate to what degree occupational burnout predicts library staff
work engagement in 4 selected University Libraries in the Coast Region in Kenya. The
objectives of this research were to explore the relation between occupational burnout and
engagement, occupational burnout and personality, and personality and engagement of
library staff at selected Universities in the Coast Region. An assessment of the mediating
role of personalities in this identified hypothesized relationship was also covered. The J-
DR model and the Maslach Burnout Inventory (MBI) are both used in this study. It was
conducted in the Coast Region of Kenya. The researcher collected data from a target
population of sample size of 54 library staff from 4 Universities. The research employed
census method sampling technique. Semi-structured interviews and questionnaires were
used to obtain both qualitative and quantitative data. Thematic analysis was utilized with
qualitative data, whilst regression analysis and descriptive statistics were used with
quantitative data. The study findings indicated that occupational burnout had a negative
and substantial connection with employee engagement; occupational burnout had a
negative but insignificant relationship with personality; personality had a positive and
substantial connection with staff engagement; and personality did not mediate the
relationship between burnout and librarian engagement. The study concluded that
occupational burnout contributes significantly to negative employee engagement. The
study also concluded that occupational burnout contributes minimally to negative
personality. Further, the study concludes that personality contributes significantly to
positive employee engagement. Additionally, the study concluded that the ability of
occupational burnout to predict employee engagement is not affected by personality.The
study recommended the need for university library management to support employees in
managing burnout. The university library management should support staff in
strengthening their personalities. The field of information science will benefit greatly from
this study's impact on theory, practice, and policy. | en_US |
