The Influence of Workplace Support on Employee Performance in Technical Training Institutions in Meru County, Kenya

Abstract

Purpose: To find out the influence of Workplace Support on employee performance in technical training institutions in Meru County, Kenya Methodology: A descriptive research design was chosen to collect data from 890 employees in both academic and non-academic roles. A simple random sampling technique was used to select 276 participants, with the sample size determined through Yamane's formula. Data was gathered via self-administered questionnaires, which ensured the respondents' anonymity and privacy. SPSS Version 25 was used to analyze the data. The findings were presented using descriptive statistics, such as frequencies and percentages, while multiple regression analysis was used for inferential statistics to explore the relationships between variables. The results were presented in tables to aid in easy interpretation. Results: The study revealed a positive relationship between workplace support and employee performance in technical training institutions in Meru County, Kenya. The correlation coefficient of 0.530 indicated a moderate positive relationship between the two variables. The R-squared value of 0.281 suggested that workplace support accounts for 28.10% of the variance in employee performance. The regression coefficient for workplace support was 0.624, implying that a one-unit increase in workplace support leads to a significant improvement in employee performance. The F-statistic of 39.067 (p < 0.05) confirmed the statistical significance of the model, validating workplace support as a strong predictor of employee performance. These findings are consistent with previous research, which emphasizes the positive impact of supportive work environments on employee engagement and performance. Unique contribution to theory, policy, and practice: This study emphasizes the critical role of wellness programs, effective communication, inclusivity, and flexible work arrangements in improving employee engagement, job satisfaction, and overall performance. The study contributes to the theoretical framework of organizational behavior by focusing on how workplace support mechanisms—such as mental health services, fitness programs, and flexible working hours—can enhance employee performance. From a policy perspective, the research stresses the importance of embedding wellness programs, inclusive communication practices, and flexible work policies into the operational structures of institutions.